This is a customer success service designed to help them realize business value faster with the Microsoft Cloud.
Signal Alliance is one of two partners from the West, East and Central Africa to join the other 200 partners from across all parts of the world. With the explosion of Microsoft Cloud business, these partners will help customers successfully move their workloads to the cloud.
The Microsoft FastTrack services is a free direct onsite support to help a licensed user organization onboard, migrate, and drive adoption of Office 365 and other Enterprise Mobility Suite. Such as; exchange online, SharePoint online, Skype for business, Yammer enterprise, Office 365 ProPlus, Intune, Azure AD, etc.
SA’s FastTrack Manager, Kenneth Ufomba, said, “Signal Alliance is a Microsoft Fast Track Partner. We assist with various onboarding activities using a combination of tools, documentation, guidance, and carry out configuration tasks where applicable. The objective is to drive adoption of workloads to ensure the following; increased productivity of employees, maximized return on Microsoft Cloud investments, drive Technology Change management within the organization and ensure better business outcomes.”
In other words, FastTrack helps customers to provide a great customer onboarding experience, shorten customer time-to-value and accelerate customer engagements through high-margin, high-value services.
Ufomba says, “Many organizations who are early adopters that engaged us, have come to realize that there are many areas where additional help is needed.”
In the last few months Signal Alliance has worked with several organizations and provided assistance to customers as they engaged with the SA Microsoft FastTrack team.